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Author Profile

Charles Goodsell

Charles supports the team by designing and configuring projects or consulting on their own designs. He makes sure clients are getting what they need and that everything will integrate smoothly. Charles is also responsible for Liberty’s internal IT, making sure everything is humming along as it should.

One of the original staff of Liberty Technology, Charles worked for CEO Ben Johnson as a Bench Tech at the first company Ben co-founded and then followed him to Liberty in 2008.

In his spare time, Charles enjoys playing Magic: The Gathering and eating his favorite food, lasagna. He is married to Andrea, our Sales Operations administrator, and together they love spending time with their dogs, Sadie and Chila, and cats, Lilly and Rosie.

Charles earned his Bachelor’s in history from Berry College and has earned an impressive list of certifications, including:

  • Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
  • Cisco Certified Design Associate (CCDA)
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
  • Cisco Unified Computing Technology Support Specialist
  • VMware Certified Professional 5 – Desktop (VCP5-DT)
  • VMware Certified Professional 6.5 – Data Center Virtualization
  • CompTIA A+
  • CompTIA Net+
  • Certified Meraki Network Operator (CMNO)
  • Certified Meraki Network Administrator (CMNA)
  • Microsoft Certified Professional
  • Microsoft Office User Specialist
  • VMware Sales Professional (VSP)
  • VMware Technical Sales Professional (VTSP)
  • Pivot3 Certified Sales Professional
  • Pivot3 Certified Pre-Sales Technical Professional
  • Veeam Sales Professional
  • Veeam Technical Sales Professional

Author’s Articles

How To Manage A Hybrid Workplace

Working remotely was not just a temporary effect of the COVID-19 pandemic. In fact, it’s not going anywhere. Many businesses are making permanent shifts to full-time remote or hybrid models. If your business has taken this route, have you considered how that will affect data security? Your current security measures and policies are based on […]
Aug 5th, 2022 | by Charles Goodsell
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Why Your Company Needs An IT Assessment

How do you feel about your company’s data security? If a hacker tried to steal your data, would they succeed? Would such an occurrence catch you completely off guard and throw your organization into disarray? Would you look back and wonder what you could have done differently to prevent it? The truth is, there is […]
Jul 2nd, 2022 | by Charles Goodsell
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5 Things to Look for When Choosing an MSP

A managed service provider (MSP) can provide significant value to your organization. An increasing number of businesses and organizations are turning to MSPs to address their IT needs, including: Security: The constant battle against cyber attacks, data protection and retention, disaster recovery and more involves constant oversight and research that most IT departments simply don’t […]
Aug 4th, 2021 | by Charles Goodsell
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Windows 7 End of Life

After 10 years as one of the most universally loved operating systems, Windows 7 End of Life (EoL) is taking place January 14, 2020. And if there’s one thing zombie season should teach us, it’s to know when it’s time to say goodbye. Sure, Windows 7 brought new features, advancements, increased functionality and usability to […]
Sep 30th, 2019 | by Charles Goodsell
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Dishing on Vishing and Phishing

Fraudsters are lurking everywhere, sometimes even in plain sight if you know what to look for. Some hacker-favorite tactics include vishing and phishing. Not sure what these odd words mean? Here’s a quick IT vocab lesson. vish-ing (noun) the fraudulent practice of making phone calls or leaving voice messages purporting to be from reputable companies […]
Aug 1st, 2019 | by Charles Goodsell
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Customer Success Story: Vanguard Truck Centers

Vanguard Truck Centers is a company of 500-1000 employees, based in Atlanta, Ga. They own and operate full-service commercial truck centers. Vanguard needed to connect 15 environments in six locations across four states with a unified collaboration solution that brought together audio, video, and content sharing to make meetings easier and more effective. Liberty Technology’s […]
Feb 20th, 2019 | by Charles Goodsell
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Your Collaboration Journey – All Roads Lead to Cisco Webex

All Roads Lead To Webex More and more people are working remotely. This reality has at once transformed the face of collaboration and made it even more essential to keep employees on the same page with regard to your company’s goals. Virtual meetings are the way today’s work is done, and over 70 percent of […]
Feb 5th, 2019 | by Charles Goodsell
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Leverage IoT Solutions to Run Your Business More Efficiently

In today’s hypercompetitive environment, companies need to continuously improve to meet customer needs and stay ahead of the game. To that end, efficiency is the number-one reason why companies are looking to deploy IoT solutions to help monitor and control their physical assets. With an estimated 30 billion devices being connected to the Internet by […]
Oct 23rd, 2018 | by Charles Goodsell
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Liberty Takes on Midsize Enterprise in San Diego

Liberty Technology has always made it a priority to participate in events, from educational lunch and learns to customer appreciation VIP day at Porsche Driving Experience. As an active member of The Channel Company community, this year we attended the Midsize Enterprise Summit in San Diego as a vendor. This group of mid-size technology directors […]
Oct 9th, 2018 | by Charles Goodsell
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We Promise You Won't Miss Your Old Chat Platform

The work at Liberty Technology is fast paced. Tickets are created, triaged, and escalated every minute. And it’s essential that each department – from finance to projects – stay connected. In our workplace, we have to be able to chat with whomever we need to, whenever we need to. When it comes to interoffice chat […]
Aug 28th, 2018 | by Charles Goodsell
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Where in the World Did Liberty Go? A 2017 Recap.

As 2017 ends, the team at Liberty Technology is grateful to those who trusted us to be their technical advisors this year. We’re looking forward to an even more exciting and productive 2018! Looking back, it was a busy year filled with travel, events, and of course, training. Here’s a brief recap in case you’re […]
Dec 29th, 2017 | by Charles Goodsell
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IT Nation Takes a Team!

ConnectWise’s annual conference – IT Nation – is one of the biggest IT conferences of the year, and the team at Liberty always looks forward to the event. We typically send a couple folks to learn about all the latest things going on in the industry. This year was a little different. We showed up in […]
Nov 16th, 2017 | by Charles Goodsell
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