Our Support Process

Our service customers have a contract, called a service level agreement (SLA), that outlines specific expectations for response, planning, and resolution of any issue to be addressed. Issues are triaged according to a combination of urgency (how many users are affected) and impact (how seriously the issue is affecting your business).

Remittance

For wire, direct deposit or ACH, please direct your payment to the following institution:

Company Name: Liberty Technology
Headquarter address: 120 E Taylor St. Griffin, GA 30223
Accounts receivable contact: Ashley McDaniel
ar@libertytech.net, 770-874-9869 x101
Bank Name: First National Bank of Griffin
Bank Address: 318 S Hill St Griffin, GA 30223
Bank Account number: 01085919
Bank ABA/Routing number: 061101184

If you are remitting a US check, please mail the check to:
Liberty Technology, Inc. 120 E Taylor St. Griffin, GA 30223